Business Process Change

A Guide for Business Managers and BPM and Six Sigma Professionals Paul Harmon, Business Process Trends ... —George F Diehl, Global Director, Process Management, Air Products and Chemicals, Inc. Business Process Change does a superb job ...

Business Process Change

Every company wants to improve the way it does business, to produce goods and services more efficiently, and to increase profits. Nonprofit organizations are also concerned with efficiency, productivity, and with achieving the goals they set for themselves. Every manager understands that achieving these goals is part of his or her job. BUSINESS PROCESS MANAGEMENT (or BPM) is what they call these activities that companies perform in order to improve and adapt processes that will help improve the way they do business. In this balanced treatment of the field of business process change, Paul Harmon offers concepts, methods, and cases for all aspects and phases of successful business process improvement. Updated and added for this edition are coverage of business process management systems, business rules, enterprise architectures and frameworks (SCOR), and more content on Six Sigma and Lean--in addition to new coverage of performance metrics. * Extensive revision and update to the successful BPM book, addressing the growing interest in Business Process Management Systems, and the integration of process redesign and Six Sigma concerns. * The best first book on business process, the most up-to-date book to read to learn how all the different process elements fit together. * Presents a methodology based on the best practices available that can be tailored for specific needs and that maintains a focus on the human aspects of process redesign. * Offers all new detailed case studies showing how these methods are implemented.

More Books:

Business Process Change
Language: en
Pages: 592
Authors: Paul Harmon, Business Process Trends
Categories: Computers
Type: BOOK - Published: 2010-07-28 - Publisher: Elsevier

Every company wants to improve the way it does business, to produce goods and services more efficiently, and to increase profits. Nonprofit organizations are also concerned with efficiency, productivity, and with achieving the goals they set for themselves. Every manager understands that achieving these goals is part of his or
Business Process Change
Language: en
Pages: 687
Authors: Varun Grover, William J. Kettinger
Categories: Business & Economics
Type: BOOK - Published: 1995-01-01 - Publisher: IGI Global

Examines a broad range of research and case studies that throws light on potential, social and human factors which determine the success of information technology.
Systems Engineering for Business Process Change
Language: en
Pages: 315
Authors: Peter Henderson
Categories: Computers
Type: BOOK - Published: 2012-12-06 - Publisher: Springer Science & Business Media

A very large proportion of commercial and industrial concerns in the UK find their business competitiveness dependent on huge quantities of already installed, legacy IT. Often the nature of their business is such that, to remain competitive, they have to be able to change their business processes. Sometimes the required
Business Process Change Management
Language: en
Pages: 294
Authors: August-Wilhelm Scheer, Ferri Abolhassan, Wolfram Jost, Mathias Kirchmer
Categories: Computers
Type: BOOK - Published: 2012-11-03 - Publisher: Springer Science & Business Media

This book shows you how to achieve business process excellence through change management activities, with case studies from major corporations such as American Meter and the US Navy. The book defines business process change management as information, communication, and training that enable people to make change and improvements happen. Using
Systems Engineering for Business Process Change: New Directions
Language: en
Pages: 383
Authors: Peter Henderson
Categories: Computers
Type: BOOK - Published: 2012-12-06 - Publisher: Springer Science & Business Media

Systems Engineering for Business Process Change: New Directions is a collection of papers resulting from an EPSRC managed research programme set up to investigate the relationships between Legacy IT Systems and Business Processes. The papers contained in this volume report the results from the projects funded by the programme, which