Human Resources Management in the Hospitality Industry

This book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole.

Human Resources Management in the Hospitality Industry

A comprehensive guide to managing human resources in the hospitality industry Managing human resources in the hospitality industry presents special challenges, including highly diverse employee backgrounds and roles, an ever-present focus on guest services, and organizational structures that often diverge from generic corporate models. By making such industry-specific concerns the cornerstone of its approach, "Human Resources Management in the Hospitality Industry" provides the definitive guide to successfully employing people in a hospitality organization. The book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole. Beginning with a foundation in the hospitality industry, employment law, and HR policies, the coverage includes recruitment, training, compensation, performance appraisal, environmental and safety concerns, ethics and social responsibility, and special issues. Throughout the book, "Human Resources Management in the Hospitality Industry" focuses on unique HR dilemmas faced by managers in the hospitality industry, including: Understanding the needs of a broad employee group, from hourly workers with tip credit eligibility questions to high-level accountants ensuring Sarbanes-Oxley compliance How hospitality managers who must act as one-person HR departments can make effective decisions and understand the consequences to themselves, their workers, and employers Working with labor unions in the hospitality industry using the labor-related legislation that affects the industry Managing employees in a global hospitality enterprise Practical and realistic case studies and numerous examples from various hospitality operations bring the material alive. Internet activities, learning objectives, "It's the Law" features, current events discussions, review questions, and other important features also help create a dynamic learning experience for readers. Written by two authors experienced in both hospitality management and education, "Human Resources Management in the Hospitality Industry" represents the most comprehensive, technically accurate, and valuable resource available on the topic.

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Human Resources Management in the Hospitality Industry
Language: en
Pages: 490
Authors: David K. Hayes, Jack D. Ninemeier
Categories: Business & Economics
Type: BOOK - Published: 2009 - Publisher: John Wiley & Sons

A comprehensive guide to managing human resources in the hospitality industry Managing human resources in the hospitality industry presents special challenges, including highly diverse employee backgrounds and roles, an ever-present focus on guest services, and organizational structures that often diverge from generic corporate models. By making such industry-specific concerns the
Human Resource Management for the Hospitality and Tourism Industries
Language: en
Pages: 305
Authors: Dennis Nickson
Categories: Business & Economics
Type: BOOK - Published: 2007-01 - Publisher: Elsevier

Dennis Nickson takes an integrated look at HRM policies and practices in the tourism and hospitality industries. Utilising existing human resource management theory and practice, it contextualises it to the tourism and hospitality industries by looking at the specific employment practices of these industries.
Human Resource Management for the Hospitality Industry
Language: en
Pages: 368
Authors: Karen E. Drummond
Categories: Business & Economics
Type: BOOK - Published: 1990-01-15 - Publisher: Wiley

Books about Human Resource Management for the Hospitality Industry
Handbook of Human Resource Management in the Tourism and Hospitality Industries
Language: en
Pages: 512
Authors: Ronald J. Burke, Julia C. Hughes
Categories: BUSINESS & ECONOMICS
Type: BOOK - Published: 2018-01-26 - Publisher:

The hospitality and tourism sector is an increasingly significant contributor to GDP worldwide, as well as a key source of employment in developing regions. Drawing on contemporary research, this Handbook provides a provocative review of the major human resource challenges facing the hospitality and tourism sector today. Leading international scholars
Human Resource Management in the Hospitality Industry
Language: en
Pages: 336
Authors: Michael Boella, Steven Goss-Turner
Categories: Business & Economics
Type: BOOK - Published: 2013-03-05 - Publisher: Routledge

Now in its ninth edition, Human Resource Management in the Hospitality Industry: A Guide to Best Practice, is fully updated with new legal information, data, statistics and examples. Taking a 'process' approach, it provides the reader with an essential understanding of the purpose, policies and processes concerned with managing an